From sign-up to live: how Voxori works.

What happens in those first two working days.

1. 1

   Sign up

   One form: company name, industry and email address — setup is €0, we configure everything for you at no charge. Based on your industry the right template is ready straight away, with the typical questions and booking logic of your trade.

2. 2

   Connect your calendar

   Use the built-in Voxori Agenda, or connect your Google Calendar with one click — Voxori then only sees the calendar you choose. From then on she can check availability live and book appointments directly.

3. 3

   Sort your number

   Two options: you get a new Voxori number that you communicate yourself, or you keep your own number and set up conditional call forwarding (no answer, busy or outside office hours). Your existing number then stays the same everywhere.

4. 4

   Pilot call: we call along

   Before a single real customer reaches the line, we call Voxori together for your business and listen in. You hear exactly how she sounds and what she answers. Only when you are happy do we go live.

5. 5

   Live — with a dashboard

   Customers call your number, Voxori picks up. In your customer portal you see every call with a readable transcript, booked appointments and missed questions — so you can fine-tune Voxori.

Not everything at once? Start with fallback mode.

Not every business owner wants to hand the phone to an AI right away — and you do not have to. Voxori has three modes:

• Direct: Voxori answers every call straight away. Maximum relief.
• Fallback: Your own phone rings first for 12 seconds — shorter than a voicemail threshold. If you do not answer, Voxori takes over the call seamlessly.
• Outside opening hours: During opening hours the phone goes to you first; outside them Voxori answers directly.

A listen-in check prevents your voicemail from accidentally 'answering' the call. That way you grow at your own pace from fallback to a digital assistant that answers directly — and you see in the portal exactly what Voxori catches for you.

What do you manage yourself in your portal?

Voxori is not a black box: you adjust this yourself, without emailing us.

• The assistant: Name, spoken name and voice, your town, forwarding number and what the assistant should know about your business.
• Services and hours: Services, prices, opening hours, exceptions and staff in the calendar tabs.
• Appointments: Create, move, cancel and mark as no-show.
• Per module: Tables, floor plan, seatings and turn duration (Tafel), treatments and variants (Salon), services with a booking page (Plan).
• Knowledge base: Add, edit and delete rules, and write the answer to a missed question yourself. It is used from the next call, and you can switch a rule off or delete it at any time.
• Team and settings: Invite team members and change their role and recording permission afterwards, notifications, recording on or off and your branding.
• Subscription and data: View modules and subscription, invoices and an export as ZIP or CSV.
• Company details: Company name, address and contact email address in the settings (owner only).
• Deposits: For restaurants: from how many guests and what amount per person (owner only).

What still goes through Voxori

Honest about what you cannot do yourself yet:

• Linking your Mollie account for deposits. Without that link no deposit is requested; the settings themselves you adjust in the portal, for restaurants only.
• An Outlook connection: on request only. You connect Google Calendar yourself; the mirror then runs automatically.
• Your phone number.
• Cancelling your subscription: you submit a request in your portal. It is a request, not an immediate cancellation.
• The email address you log in with: you do not change that yourself, let us know.