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AI front office for car garages — answers 24/7, books MOT and servicing.

Your workshop is full. A caller asks 'What does an MOT cost?' or 'When can I come in next week?' — Voxori answers those questions itself from your own data, books the appointment and logs the fault. You can keep working.

7 days free · No credit card · 30-day money back · Cancel monthly

Incoming · garage00:12
MOT & servicingRegistration notedTyre change
MOT — Monday 09:00
In Google Calendar · SMS sent
What we keep hearing

Three situations you probably recognise.

01

Phone in the workshop, you under the car

Your hands are covered in oil, the phone is ringing behind you. By the time you're free, the customer has already called the garage down the road. Voxori answers every call.

02

MOT requests you currently miss

The MOT is your steady stream of customers. Miss the phone and that customer drives to someone else. Voxori answers every call and books the MOT appointment straight away when the customer rings.

03

Fault questions outside opening hours

People with car trouble call at the oddest moments. Voxori answers, notes the make, registration and complaint, and books an inspection appointment or transfers urgent cases through.

How it works

Three steps. No second phone. No training needed.

01

Customer calls the garage

Voxori answers, asks for the registration, make and what needs doing — MOT, service, tyres or a fault. It knows the difference between a quick MOT and a major service.

02

Voxori books the right slot

An MOT is done in a flash, a timing belt is not. Voxori knows how long each job takes, checks your workshop calendar and books the right block of time. Need a courtesy car? It notes that too.

03

Confirmation by SMS

The customer gets the date, time and what will be done by SMS. You see the appointment with the registration in your calendar.

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The whole call

From first ring to confirmation — step by step.

A customer calls about an expired MOT or a warning light while you're lying under a car. Here's what happens — without you putting down your spanner.

1
Answer

Picks up promptly

Voxori introduces itself as the digital assistant of your garage, short and businesslike just like in the workshop. No hold music, no voicemail.

2
Recognise

Hears what they're calling about

MOT, service, tyres or a warning light — Voxori recognises it and asks for the registration, before the name.

3
Question

No diagnosis, no guessing

Fixed rates come straight from your own data. What's broken and what a repair costs, Voxori never estimates — that's for the mechanic to decide.

4
Calendar

Checks your schedule live

Voxori first asks for a specific day and then offers two times that are genuinely free — never a time it makes up.

check_beschikbaarheid()
5
Confirm

Only books after agreement

Service, day, registration and name in one sentence, then Voxori puts the appointment in your Google Calendar. Not before.

maak_afspraak() · success
Done

Confirmation on its way

The customer immediately gets an SMS with the date, time and service. You see the booking and can read the conversation back later.

And a breakdown or repair costs?

A breakdown by the roadside goes straight through, with no questions first. A diagnosis, a price estimate, a warranty or a complaint about a previous service? Voxori transfers to the mechanic — it never guesses a price itself.

How it sounds

A call in the middle of the workshop

A customer calls the garage for a major service. The mechanics are under the car and the owner is busy with an MOT inspection — nobody picks up.

Voxori
Good afternoon, you're speaking with the digital assistant of Garage Van der Berg. I'm an AI, so I'm not a mechanic, but I'm happy to help. What can I do for you?
Caller
Hi, I'd like to book a major service for my Golf, a 2019.
Voxori
No problem. A major service for a 2019 Volkswagen Golf — is that right? Let me check what's available in the calendar.
Caller
Yes, exactly. Ideally sometime next week, Monday or Tuesday — it doesn't have to be early.
Voxori
I can see Monday the tenth is already full. Tuesday the eleventh still has a slot free at half past nine — does that suit you?
Caller
Half past nine is fine, yes.
Voxori
Great, then I'll book you in for Tuesday the eleventh of June at half past nine for a major service on the Golf. Your name and phone number?
Caller
Mark Janssen, 06-12345678.
Voxori
Noted. You'll now get an SMS confirmation with the date and time. Do you have any other questions, or shall I put you through to the garage?
Caller
No, this is fine. Thanks.

Result: Major service appointment booked for Tuesday 11 June at 09:30 after a live calendar check; SMS confirmation sent to the customer straight away.

A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.

New — live and opt-in

More than just picking up.

These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.

Safety-net mode — you keep answering yourself

Don't want to hand the phone straight to an AI? You don't have to. In safety-net mode your own phone rings first; if you don't pick up — under the car, hands covered in oil — Voxori takes over seamlessly, before your voicemail does. That way you grow at your own pace from safety net to a full AI front office.

Missed-call SMS — no caller disappears unnoticed

If a caller couldn't be helped after all — say because all lines were busy — they automatically get a short, polite SMS letting them know their call was seen. You call back as soon as your hands are free, instead of never knowing someone rang.

What Voxori handles for you

One digital reception. Everything your phone asks.

Answers 24/7 when mechanics are under the car or the garage is closed

Tells callers right away that they're speaking with a digital assistant — honest and required

Checks the workshop calendar live and books major services, MOTs and repairs straight away

Automatically offers an alternative slot if the requested time is already taken

Sends an instant SMS confirmation with the date, time and type of service to the customer

Answers frequently asked questions about opening hours, address and which makes you service

Transfers to the owner for complaints, damage claims or non-standard situations

Optional: sends a reminder SMS the day before the MOT or service to prevent no-shows

What does Voxori hear in your field?

Not just appointments — a whole conversation mix.

Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.

Servicing + MOT appointments
35%
Live in the calendar
Repair + quote intake
25%
Complaint, registration, urgency
Status questions ('how's my car doing?')
20%
Transfer or in dashboard
Complaints + changes
10%
To the mechanic
Other
10%
Unknown type

Indicative split based on industry averages for ai front office for car garages — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.

Pricing

Starter — from €99/mo + €299 one-off setup

  • · 150 minutes of calls per month · small garage
  • · For >100 calls/month: Professional (€299/mo)
  • · 7 days free · no credit card · cancel monthly
See all plans →
Pilot programme

We're building this together with the first pioneers in your field.

We're looking for car businesses to test the garage template live with guidance. 30-day free pilot, personal support. Email rakesh@voxori.nl.

Book a call →
Frequently asked

The questions we hear most.

Can Voxori give a price or a quote?

No. Voxori never quotes prices you haven't set in advance. For a quote it takes the registration, make and the complaint and books an inspection appointment, or has you call back.

Does Voxori note the registration correctly?

Yes. Voxori asks for and repeats the registration to confirm it, and asks you to spell it out if in doubt. It appears in your dashboard and calendar.

Can Voxori send MOT reminders?

For a booked MOT appointment: yes — the SMS appointment reminder is live (opt-in), so the customer doesn't forget the appointment and you don't have an empty ramp. A yearly recall ('your MOT expires next month') is still on the roadmap. If a customer calls about the MOT, Voxori books the appointment straight away.

What about a breakdown or a tow-truck request?

Voxori assesses whether it's urgent and transfers the call to your number or your breakdown partner, following the rules you set.

Does it work with courtesy car planning?

Voxori notes whether a courtesy car is needed and adds it to the appointment. You manage the courtesy car calendar itself in your dashboard.

Ready to stop missing customers from the workshop?

Try Voxori free for 7 days on your garage number. No credit card, live within 2 working days.

Try 7 days free →See pricing
More possibilities

Voxori does more than pick up.

Prevent no-shows

Let Voxori ask for a small iDEAL deposit on reservations — fewer empty slots.

View →
Also in English

Someone calls in English? Voxori switches along. One number, two languages.

View →
Let people book 24/7

A booking widget on your site, alongside what Voxori schedules by phone — in one calendar.

View →
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