For your industry

AI front office for gyms — answers, books trial classes and routes.

You're running a group class when someone calls asking 'How much is a trial class?' or 'When are you open?' — Voxori answers that itself, right away, without interrupting your class. It books the trial class, intake or bootcamp on the spot and only passes injury, pricing or cancellation questions on to you.

Design goal: resolves 90% of calls herself

Start — €0 setup Try the demo

24/7 — no more voicemailOnly books after a live calendar checkEvery caller → an automatic contact cardFrom €79/mo — or €0.32/min · cancel monthly

€0 setup · 30-day money-back · Cancel monthly

Incoming · gym00:12

Trial classPT intakeGroup class

Trial class — Thursday 7:00 PM

In the calendar · confirmation sent

The cost of silence

Every missed call is a customer who dials the next number.

A transparent estimate for this industry, built on conservative averages you can adjust. It shows what staying unreachable costs you — not a Voxori promise.

Stop missing calls

What does it cost you?

± €3,120per year in missed sign-ups

≈ €260 per month

~16 missed calls per month × €40 marginal value of a trial/intake converting to a member × 40% — adjust to your own numbers

Illustrative calculation based on industry averages — not a guarantee. The annual figure is the monthly amount × 12; your actual outcome depends on your own call volume, rates, and how many calls you currently miss.

At a glance

From ring to booked — here's the whole call.

Call comes in

24/7, no voicemail

Voxori picks up

natural Dutch

Trial class

Gets the request

Trial class

Checks your calendar

live, right now

Booked + SMS

In the calendar · confirmation sent

One incoming call, handled automatically. Voxori only books for real after your go-ahead and a live calendar check — never a made-up promise.

Your whole front office

One contact — and every module runs along.

Not just a phone bot — Voxori runs the whole lifecycle for this industry. See which modules light up at each step, honestly labelled live or module.

Answers & handles it

Answers questionsLiveKnows your knowledge baseLiveLooks something up in your own system (order, file, balance)Module

Books the appointment

Books in your calendarLive

Confirms & reminds

SMS confirmationLiveAppointment reminderLive

Customers sort it out themselves too

Customers book & reschedule online themselvesLive

Fills cancellations

Waitlist + auto-fillModule

Follows up

Review requestModule

Beyond the phone

Also on WhatsApp, email & DMModule

Protects & records

Filters spam & cold callersLiveTransfers to youLiveWarm handover — SMS with contextLiveLogs in your CRMLiveRecording + searchable transcriptLive

Green = live today · Module = add it separately (or included in Complete). Newer modules are switched on per customer during a guided start.

What we keep hearing

Three situations you probably recognise.

Phone missed during a group class

You're in front of the spinning or bootcamp group and can't step away. The interested caller then tries the gym around the corner. Voxori picks up from the first ring and books the trial class straight away.

Trial classes that come in evenings and weekends

People decide to start working out on a Sunday evening from the sofa. If your front desk is closed then, that new lead walks away. Voxori works 24/7 and books the trial class even at 10 PM.

Cancellation requests that have to go through admin

Someone calls to cancel while you're out on the floor. Voxori never approves a cancellation itself — it notes the request, asks for contact details and passes it on to your admin, so the notice periods are correct.

How it works

Three steps. No second phone. No training needed.

Lead or member calls the gym numberIncoming · gym

Voxorilive check

Trial classPT intakeGroup class

appointment booked

dashboardTrial class — Thursday 7:00 PM

proof

main call typeTrial-class requests · 35%

industry logicBooks only after agreement

exception pathAnd an injury or a cancellation?

Lead or member calls the gym number

Voxori picks up straight away. It asks whether it's about a trial class, a PT intake, a group class or a question for admin — and knows terms like membership, intake, bootcamp and personal training.

Voxori books into your calendar

A trial class with an instructor, a 30-minute PT intake or a spot in tomorrow's group class — Voxori checks your calendar live and offers a slot that fits. No double bookings, no overcrowded floor.

Confirmation by SMS or transferred

The caller gets an instant SMS with the date, time and what's scheduled. Is it an injury question, a cancellation or a pricing question for PT? Then Voxori transfers to you or to admin.

Start — €0 setup →

The whole call

From first ring to confirmation — step by step.

Someone calls about a trial class while you're out on the floor. Here's what happens — without you interrupting your class.

Pick up

Answers warmly and invitingly

Voxori introduces itself as the gym's digital assistant, in fluent Dutch. Many beginners are unsure — it puts people at ease, without pushing.

Recognise

Hears what someone is calling about

A trial class, an intake with the personal trainer or a group class — Voxori recognises it, asks if it's their first time and gives new people a brief welcome.

Question

Answers what it costs itself

A trial-class price comes straight from your data. A PT package or a rate that isn't there, Voxori never invents — it transfers instead.

Calendar

Checks your calendar live

Full on Thursday evening? Voxori sees it at once and offers two concrete slots, with the requested trainer if asked.

check_beschikbaarheid()

Book

Books only after agreement

One short confirmation — service, day, time and name — then Voxori puts the trial class or intake in your calendar.

maak_afspraak() · success

Done

Confirmation out the door

The caller gets an instant confirmation with the day and time. You see the booking, and can read the conversation back later.

And an injury or a cancellation?

Voxori never gives training, injury or nutrition advice and never handles a cancellation or contract change itself. A knee question goes to the physio or GP, cancellations and invoices to admin, a complaint about a session straight through — it never pretends to handle it itself.

Voxori's own CRM — now live

Every caller becomes a contact card with a timeline.

No integration, no manual work: after every call the caller is in your own Voxori CRM — timeline included. Voxori recognising a regular on the phone is built in anyway; this module is about what you get to see afterwards. You switch it on yourself in your portal. Prefer HubSpot or Pipedrive? Those connect too.

Start — €0 setup →

New contact card

Incoming · gym

Timeline

Contact card created

Illustration of an auto-filled contact card — not real customer data.

How it sounds

A call in the middle of training

A potential new member calls the gym on a weekday morning to book a trial class. The owner is out on the floor running a group class.

Incoming call

Voxori answers instantly

00:00

Voxori

Good morning, you're speaking with the digital assistant of FitZuid. I'm an AI, so you're not talking to a staff member. How can I help you?

Caller

Oh okay, I'd actually like to book a trial class — a personal training session. Would that be possible this week?

Voxori

Of course, I'll sort that out for you. Do you have a preference for a day or time?

Caller

Thursday morning would be great, sometime between half nine and twelve.

check_beschikbaarheid()

Voxori

Let me check the calendar... Thursday at 10:00 AM is taken, but 10:30 AM is still free. Does that work?

Caller

Yes, half ten is fine.

Voxori

Great. What name should I book the trial class under, and what's your phone number?

Caller

Sanne de Vries, 06-12345678.

maak_afspraak() · done

Voxori

The personal training trial class is booked for Sanne de Vries, Thursday at 10:30 AM. You'll get an SMS confirmation shortly. Any other questions?

Trial class — Thursday 7:00 PM

In the calendar · confirmation sent

Played live — loops automatically

Result: Appointment scheduled in your calendar after a live check, SMS confirmation sent with the date, time and name of the service.

A written example for illustration, translated from Dutch — not a recording of a real call. On the phone Voxori speaks Dutch. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.

Try it yourself

Chat with Voxori — like a real customer

This is the same booking brain as on the phone, set up for this industry. Ask for an appointment and watch it handle the whole conversation. You get 3 minutes — the clock starts at your first message. It's a demo — nothing is actually booked.

VoxoriAI · instant answers3:00

Demo — 3 minutes of test time, nothing is actually booked.

Hi! I answer the phone for this business. How can I help — book an appointment, or a question?

You're chatting with the same AI brain as on the phone. This is a demo: no real appointment is made.

New — live and opt-in

More than just picking up.

These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.

Waitlist & auto-fill — a cancelled spot fills itself

A cancelled trial class or PT session is normally an empty hour. With the waitlist module Voxori automatically offers the freed-up spot by SMS to people who wanted it earlier but couldn't — whoever confirms first has the spot. You just stay on the floor while it sorts itself out. Add it separately (+€19/mo).

Review booster — more Google reviews

New members choose their gym on Google reviews — and it's precisely the satisfied members you forget to ask. Mark a trial class or session as 'attended' and Voxori sends (opt-in) a friendly SMS with your own review link. At most one request per number every 90 days and never after a no-show. Available as the Reviews & reputation module (+€34/mo) — included in Voxori Complete.

What Voxori handles for you

One digital reception. Everything your phone asks.

Picks up 24/7 — during group classes, peak hours and closed days too

Books trial classes and personal training sessions straight into the calendar, after a live availability check

Automatically offers an alternative time when a desired training slot is already full

Sends the new or existing member an instant SMS confirmation with the date, time and class type

Answers frequently asked questions about the class schedule, location and what the gym offers

Transfers to the owner or coach for complaints or non-standard requests

Optional: sends a reminder SMS before the appointment to reduce class no-shows

Every conversation is stored as a transcript in the dashboard, so you can always review what was discussed

What does Voxori hear in your field?

Not just appointments — a whole conversation mix.

Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.

All conversation types →

Trial-class requests

35%

Live in calendar

Membership and pricing questions

25%

From your gym template

Opening hours + group classes

20%

From your schedule

Cancellation + changes

10%

To the manager

Other

10%

PT, nutrition

Indicative split based on industry averages for ai front office for gyms — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.

Pricing

From €79/mo — or pay per minute (€0.32)

Built-in price ceiling: you never pay more than Voxori Complete (€319/mo)

· Build your own (Base + modules) or all-in-one (Complete) · suited to a small gym or solo PT
· €0 setup · excl. VAT · 30-day money-back · cancel monthly

Start — €0 setup →See all plans →

Pilot programme

We're building this together with the first pioneers in your field.

We're looking for gyms and personal trainers to test the gym template live with guidance. Personal guidance: we run a pilot call together before you go live, the first 7 days after go-live are free, and you get a 30-day money-back guarantee on your first payment. Email hallo@voxori.nl.

Be one of the first →Book a call →

Frequently asked

The questions we hear most.

Does Voxori understand gym jargon?

Yes. The gym template knows terms like trial class, membership, intake, personal training, bootcamp, spinning and group class. Specific class names or PT packages you offer are added during setup.

How does Voxori handle an injury question?

Voxori gives no medical or injury advice. If someone asks whether they can take part with a knee injury or which exercise is safe, Voxori transfers to you or refers them to a physiotherapist. That's hard-wired into the template.

Can Voxori approve a cancellation itself?

No — deliberately not. Cancellations are contractual and go through your admin. Voxori notes the request with name, membership number and reason, and passes it straight on so you can process the notice period correctly.

Can I exclude PT intakes or certain classes from AI handling?

Yes. A first PT intake or a personal introductory call can be set up with you during onboarding as 'human only'. Voxori then asks for a call-back note and sets it ready for you in the dashboard.

What if someone asks about PT rates or package prices?

Voxori never quotes prices you haven't set in advance. If you've given your PT rates and membership prices to the template, Voxori can read them out. For custom work or a quote request, it transfers to you.

Is Voxori a phone answering service for gyms?

Yes — while you're on the floor, Voxori books trial classes and PT intakes straight into your calendar and passes on cancellations and injury questions neatly. A classic answering service only takes a message; this gets you booked trial sessions.