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AI front office for gyms — picks up 24/7, books trial classes in.

You're running a group class when someone calls asking 'How much is a trial class?' or 'When are you open?' — Voxori answers that itself, right away, without interrupting your class. It books the trial class, intake or bootcamp on the spot and only passes injury, pricing or cancellation questions on to you.

7 days free · No credit card · 30-day money back · Cancel monthly

Incoming · gym00:12
Trial classPT intakeGroup class
Trial class — Thursday 7:00 PM
In the calendar · confirmation sent
What we keep hearing

Three situations you probably recognise.

01

Phone missed during a group class

You're in front of the spinning or bootcamp group and can't step away. The interested caller then tries the gym around the corner. Voxori picks up from the first ring and books the trial class straight away.

02

Trial classes that come in evenings and weekends

People decide to start working out on a Sunday evening from the sofa. If your front desk is closed then, that new lead walks away. Voxori works 24/7 and books the trial class even at 10 PM.

03

Cancellation requests that have to go through admin

Someone calls to cancel while you're out on the floor. Voxori never approves a cancellation itself — it notes the request, asks for contact details and passes it on to your admin, so the notice periods are correct.

How it works

Three steps. No second phone. No training needed.

01

Lead or member calls the gym number

Voxori picks up within one second. It asks whether it's about a trial class, a PT intake, a group class or a question for admin — and knows terms like membership, intake, bootcamp and personal training.

02

Voxori books into your Google Calendar

A trial class with an instructor, a 30-minute PT intake or a spot in tomorrow's group class — Voxori checks your calendar live and offers a slot that fits. No double bookings, no overcrowded floor.

03

Confirmation by SMS or transferred

The caller gets an instant SMS with the date, time and what's scheduled. Is it an injury question, a cancellation or a pricing question for PT? Then Voxori transfers to you or to admin.

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The whole call

From first ring to confirmation — step by step.

Someone calls about a trial class while you're out on the floor. Here's what happens — without you interrupting your class.

1
Pick up

Answers warmly and invitingly

Voxori introduces itself as the gym's digital assistant, in fluent English. Many beginners are unsure — it puts people at ease, without pushing.

2
Recognise

Hears what someone is calling about

A trial class, an intake with the personal trainer or a group class — Voxori recognises it, asks if it's their first time and gives new people a brief welcome.

3
Question

Answers what it costs itself

A trial-class price comes straight from your data. A PT package or a rate that isn't there, Voxori never invents — it transfers instead.

4
Calendar

Checks your calendar live

Full on Thursday evening? Voxori sees it at once and offers two concrete slots, with the requested trainer if asked.

check_beschikbaarheid()
5
Book

Books only after agreement

One short confirmation — service, day, time and name — then Voxori puts the trial class or intake in your calendar.

maak_afspraak() · success
Done

Confirmation out the door

The caller gets an instant confirmation with the day and time. You see the booking, and can read the conversation back later.

And an injury or a cancellation?

Voxori never gives training, injury or nutrition advice and never handles a cancellation or contract change itself. A knee question goes to the physio or GP, cancellations and invoices to admin, a complaint about a session straight through — it never pretends to handle it itself.

How it sounds

A call in the middle of training

A potential new member calls the gym on a weekday morning to book a trial class. The owner is out on the floor running a group class.

Voxori
Good morning, you're speaking with the digital assistant of FitZuid. I'm an AI, so you're not talking to a staff member. How can I help you?
Caller
Oh okay, I'd actually like to book a trial class — a personal training session. Would that be possible this week?
Voxori
Of course, I'll sort that out for you. Do you have a preference for a day or time?
Caller
Thursday morning would be great, sometime between half nine and twelve.
Voxori
Let me check the calendar... Thursday at 10:00 AM is taken, but 10:30 AM is still free. Does that work?
Caller
Yes, half ten is fine.
Voxori
Great. What name should I book the trial class under, and what's your phone number?
Caller
Sanne de Vries, 06-12345678.
Voxori
The personal training trial class is booked for Sanne de Vries, Thursday at 10:30 AM. You'll get an SMS confirmation shortly. Any other questions?

Result: Appointment scheduled in Google Calendar after a live check, SMS confirmation sent with the date, time and name of the service.

A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.

What Voxori handles for you

One digital reception. Everything your phone asks.

Picks up 24/7 — during group classes, peak hours and closed days too

Books trial classes and personal training sessions straight into the calendar, after a live availability check

Automatically offers an alternative time when a desired training slot is already full

Sends the new or existing member an instant SMS confirmation with the date, time and class type

Answers frequently asked questions about the class schedule, location and what the gym offers

Transfers to the owner or coach for complaints or non-standard requests

Optional: sends a reminder SMS before the appointment to reduce class no-shows

Every conversation is stored as a transcript in the dashboard, so you can always review what was discussed

What does Voxori hear in your field?

Not just appointments — a whole conversation mix.

Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.

Trial-class requests
35%
Live in calendar
Membership and pricing questions
25%
From your gym template
Opening hours + group classes
20%
From your schedule
Cancellation + changes
10%
To the manager
Other
10%
PT, nutrition

Indicative split based on industry averages for ai front office for gyms — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.

Pricing

Starter — from €99/mo + €299 one-off setup

  • · 150 call minutes per month · suited to a small gym or solo PT
  • · 7 days free · no credit card · cancel monthly
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Pilot programme

We're building this together with the first pioneers in your field.

We're looking for gyms and personal trainers to test the gym template live with guidance. 30-day free pilot, personal support. Email rakesh@voxori.nl.

Book a call →
Frequently asked

The questions we hear most.

Does Voxori understand gym jargon?

Yes. The gym template knows terms like trial class, membership, intake, personal training, bootcamp, spinning and group class. Specific class names or PT packages you offer are added during setup.

How does Voxori handle an injury question?

Voxori gives no medical or injury advice. If someone asks whether they can take part with a knee injury or which exercise is safe, Voxori transfers to you or refers them to a physiotherapist. That's hard-wired into the template.

Can Voxori approve a cancellation itself?

No — deliberately not. Cancellations are contractual and go through your admin. Voxori notes the request with name, membership number and reason, and passes it straight on so you can process the notice period correctly.

Can I exclude PT intakes or certain classes from AI handling?

Yes. A first PT intake or a personal introductory call can be marked as 'human only'. Voxori then asks for a call-back note and sets it ready for you in the dashboard.

What if someone asks about PT rates or package prices?

Voxori never quotes prices you haven't set in advance. If you've given your PT rates and membership prices to the template, Voxori can read them out. For custom work or a quote request, it transfers to you.

Ready to never miss a trial class or PT intake again?

Try Voxori free for 7 days on your own gym number. No credit card, live within 2 working days, injury questions and cancellations passed on neatly.

Try 7 days free →See pricing
More possibilities

Voxori does more than pick up.

Prevent no-shows

Let Voxori ask for a small iDEAL deposit on reservations — fewer empty slots.

View →
Also in English

Someone calls in English? Voxori switches along. One number, two languages.

View →
Let people book 24/7

A booking widget on your site, alongside what Voxori schedules by phone — in one calendar.

View →
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