For your industry

An AI front office for hotels and B&Bs — answers, books rooms and routes. 24/7.

You're with a guest at the desk or in the breakfast room. Meanwhile someone calls about a room: 'What time is check-in?', 'How much is a double?', 'Can I bring my dog?' Voxori answers those questions itself from your data and books the reservation straight into your calendar — while you help your guests.

Design goal: resolves 90% of calls herself

Start — €0 setup Try the demo

24/7 — no more voicemailOnly books after a live calendar checkEvery caller → an automatic contact cardFrom €79/mo — or €0.32/min · cancel monthly

€0 setup · 30-day money-back · Cancel monthly

Incoming · hotel00:12

Double room2 nightsWith breakfast

Reservation — 12 Mar · 2 nights

In calendar · SMS sent

The cost of silence

Every missed call is a customer who dials the next number.

A transparent estimate for this industry, built on conservative averages you can adjust. It shows what staying unreachable costs you — not a Voxori promise.

Stop missing calls

What does it cost you?

± €9,480per year in missed bookings

≈ €790 per month

~22 missed calls per month × €90 margin contribution of a booking (often several nights, after cleaning/commission) × 40% that actually book — adjust to your own numbers

Illustrative calculation based on industry averages — not a guarantee. The annual figure is the monthly amount × 12; your actual outcome depends on your own call volume, rates, and how many calls you currently miss.

At a glance

From ring to booked — here's the whole call.

Call comes in

24/7, no voicemail

Voxori picks up

natural Dutch

Double room

Gets the request

Double room

Checks your calendar

live, right now

Booked + SMS

In calendar · SMS sent

One incoming call, handled automatically. Voxori only books for real after your go-ahead and a live calendar check — never a made-up promise.

Your whole front office

One contact — and every module runs along.

Not just a phone bot — Voxori runs the whole lifecycle for this industry. See which modules light up at each step, honestly labelled live or module.

Takes the reservation

Answers questionsLiveNotes party sizeLiveKnows your knowledge baseLiveLooks something up in your own system (order, file, balance)Module

Locks it in your calendar

Books in your calendarLive

Confirms & reminds

SMS confirmationLiveAppointment reminderLive

Guests sort it out themselves too

Customers book & reschedule online themselvesLive

Fills freed-up spots

Waitlist + auto-fillModule

Beyond the phone

Also on WhatsApp, email & DMModule

Protects & records

Filters spam & cold callersLiveTransfers to youLiveLogs in your CRMLiveRecording + searchable transcriptLive

Green = live today · Module = add it separately (or included in Complete). Newer modules are switched on per customer during a guided start.

What we keep hearing

Three situations you probably recognise.

Booking missed during check-in or breakfast

Between 8:00 and 10:00 AM you're juggling several guests and the laundry is in full swing. That's exactly when someone calls for a room next week. Voxori answers every call while you carry on with the guest in front of you.

Guests who call late in the evening

Reception isn't staffed 24/7, but bookings and arrival questions come in at all hours. Voxori works around the clock, takes the booking or arranges a late arrival — even at 11:30 PM.

Routine questions about breakfast, parking and pets

The same questions, every single day: 'Until what time is breakfast?', 'Is there parking?', 'Can I bring my dog?'. Voxori answers based on what you've set up, so you get that time back for the guests in the house.

How it works

Three steps. No second phone. No training needed.

Guest calls your hotel or B&BIncoming · hotel

Voxorilive check

Double room2 nightsWith breakfast

reservation saved

dashboardReservation — 12 Mar · 2 nights

proof

main call typeReservations · 45%

industry logicOnly reserves after agreement

exception pathAnd a cancellation or a group?

Guest calls your hotel or B&B

Voxori answers from the very first ring with your property's name. It knows terms like room type, arrival, departure, single, double, breakfast included and late check-in.

Voxori checks your calendar live

It asks for arrival date, departure date, number of guests and room type, checks whether a room is free and otherwise offers a different set of dates. It books the reservation straight into your calendar — no double bookings.

Confirmation by SMS or transfer

The guest immediately gets an SMS with the dates, number of guests and room type. Corporate bookings, groups or special requests Voxori transfers neatly to you. You can read the whole conversation back in your dashboard.

Start — €0 setup →

The whole call

From first ring to confirmation — step by step.

A guest calls for a room while you're doing the check-in. Here's what happens — without you leaving the desk.

Answer

Answers straight away

Voxori answers as the reception of your hotel, welcoming and brisk in Dutch. No hold music, no voicemail.

Stay

Asks dates, guests and room type

Arrival to departure — Voxori counts the number of nights out loud — then how many guests and which room type: single or double.

Request

Notes requests, promises nothing

Smoke-free, garden view or a high floor Voxori records as a request in the notes. It never guarantees a specific room or view — only the room type.

Availability

Checks availability live

Voxori checks live whether those nights are free and only mentions room types and prices that genuinely come from your data.

check_beschikbaarheid()

Confirm

Only reserves after agreement

One short summary with dates, guests and name, then Voxori records the reservation.

maak_reservering() · success

Done

SMS on its way

The guest immediately gets an SMS with the dates, room type and number of nights. You see the reservation in place and can read the conversation back later.

And a cancellation or a group?

Cancellations, changes or refunds Voxori never fills in itself — those go to reception, just like groups, weddings, late check-in and pets that aren't listed. It never guesses at terms.

Voxori's own CRM — now live

Every caller becomes a contact card with a timeline.

No integration, no manual work: after every call the caller is in your own Voxori CRM — timeline included. Voxori recognising a regular on the phone is built in anyway; this module is about what you get to see afterwards. You switch it on yourself in your portal. Prefer HubSpot or Pipedrive? Those connect too.

Start — €0 setup →

New contact card

Incoming · hotel

Timeline

Contact card created

Illustration of an auto-filled contact card — not real customer data.

How it sounds

A call in the middle of a busy reception

It's Saturday morning. A guest calls to reserve a room for two people. The B&B owner is busy with breakfast and can't pick up.

Incoming call

Voxori answers instantly

00:00

Voxori

Good morning, you're speaking with the digital assistant of B&B De Hooiberg. I'm not a staff member but an AI — feel free to ask me anything about availability and reservations.

Caller

Oh okay, no problem. I'd like to book a room for two people, from Friday 27 June through Sunday.

Voxori

Two nights then, for two people. Let me see what I have for you — one moment.

check_beschikbaarheid()

Voxori

That Friday and Saturday are unfortunately both fully booked. I do still see room the following weekend, 4 and 5 July. Would that work too?

Caller

Hmm, that's a week later. Let me think... yes, that actually works as well.

Voxori

Great. Whose name should I put the reservation under, and what's your phone number?

Caller

Sandra de Wit, 06-12345678.

maak_reservering() · done

Voxori

Noted. I've held the room for two people from Friday 4 July to Sunday 6 July under the name Sandra de Wit. You'll receive an SMS confirmation with the details shortly.

Reservation — 12 Mar · 2 nights

In calendar · SMS sent

Played live — loops automatically

Result: A reservation for 2 people was scheduled on the next available weekend, with an SMS confirmation sent right away.

A written example for illustration, translated from Dutch — not a recording of a real call. On the phone Voxori speaks Dutch. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.

Try it yourself

Chat with Voxori — like a real customer

This is the same booking brain as on the phone, set up for this industry. Ask for an appointment and watch it handle the whole conversation. You get 3 minutes — the clock starts at your first message. It's a demo — nothing is actually booked.

VoxoriAI · instant answers3:00

Demo — 3 minutes of test time, nothing is actually booked.

Hi! I answer the phone for this business. How can I help — book an appointment, or a question?

You're chatting with the same AI brain as on the phone. This is a demo: no real appointment is made.

New — live and opt-in

More than just picking up.

These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.

SMS reminder — fewer no-shows at the desk

A guest who forgets their reservation is a room or table left empty. Switch on the reminder (opt-in) and every guest automatically gets an SMS before the appointment or booked moment — you set the timing yourself. If the guest cancels, the reminder is withdrawn automatically.

Bilingual English — international guests who message or email

A guest from Berlin or Barcelona would rather message or email in English. With the Bilingual module Voxori replies in English in the text channels you use with Voxori (WhatsApp, email, messages) — with the same rules as in Dutch: only your data, nothing made up. To be clear: on the phone Voxori currently speaks and understands Dutch only; an English-speaking caller isn't understood well there yet. Add it separately (+€19/mo).

What Voxori handles for you

One digital reception. Everything your phone asks.

Takes reservation requests 24/7, including outside reception hours

Checks room availability live and only books after confirmation — no double bookings

Immediately sends an SMS confirmation with the date, number of nights and number of guests

Automatically offers an alternative arrival date when the hotel or B&B is full

Answers common questions about facilities, check-in times and address/directions

Transfers to the owner for special requests or complaints

Puts guests on the waitlist when you're full and alerts them when a room frees up

Every conversation is stored as a transcript in the dashboard for the owner

What does Voxori hear in your field?

Not just appointments — a whole conversation mix.

Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.

All conversation types →

Reservations

45%

Live in PMS + SMS confirmation

Changes + cancellations

20%

Guest changes or cancels

Room, breakfast and parking questions

15%

From your hotel template

Complaints + status questions

10%

Transfer to reception

Other

10%

Unknown

Indicative split based on industry averages for an ai front office for hotels and b&bs — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.

Pricing

From €79/mo — or pay per minute (€0.32)

Built-in price ceiling: you never pay more than Voxori Complete (€319/mo)

· Build your own (Base + modules) or all-in-one (Complete) · suited to a small B&B or guesthouse
· €0 setup · excl. VAT · 30-day money-back · cancel monthly

Start — €0 setup →See all plans →

Pilot programme

We're building this together with the first pioneers in your field.

We're looking for hotels and B&Bs to test the hotel template live with guidance. Personal guidance: we run a pilot call together before you go live, the first 7 days after go-live are free, and you get a 30-day money-back guarantee on your first payment. Email hallo@voxori.nl.

Be one of the first →Book a call →

Frequently asked

The questions we hear most.

Does Voxori understand hotel and B&B jargon?

Yes. The hotel template is trained on terms like arrival, departure, room type, double room, breakfast included, late check-in, no-show and parking. Specific room names or packages (e.g. 'garden suite', 'package deal') we add during setup.

How does Voxori handle cancellations or the cancellation policy?

Voxori never fills in cancellation terms or refunds itself — those are up to you. It notes the request and transfers it, or sends a callback note if you're closed. An actual change or cancellation you make in your own calendar.

Can I exclude corporate bookings or groups from AI handling?

Yes. Group bookings, corporate packages or weddings we set up with you during onboarding as 'human only'. Voxori then asks for contact details and the nature of the request and transfers it or arranges a callback.

What happens when reception is closed or I'm on holiday?

You add the closure period in your dashboard under 'Good to know'. Voxori then says no reservations are possible for that period, passes on the next available date and notes a callback request for matters that need to be handled in person.

Does Voxori work with my existing booking system?

Voxori books into your Voxori Calendar (included) or your Google Calendar; a separate calendar can be synced with your PMS or channel manager. Direct integrations with Booking.com, Mews and Cloudbeds are on the roadmap — let us know which system you use.

Is this a phone answering service for hotels and B&Bs?

Yes — one that handles the booking itself: arrival, departure, number of guests and room type, straight into your calendar and confirmed by SMS. A classic answering service takes a call-back request; Voxori delivers a booked room, even at 11:30 pm.