For your industry
An AI front office for hotels and B&Bs — answers 24/7, books rooms.
You're with a guest at the desk or in the breakfast room. Meanwhile someone calls about a room: 'What time is check-in?', 'How much is a double?', 'Can I bring my dog?' Voxori answers those questions itself from your data and books the reservation straight into your calendar — while you help your guests.
7 days free · No credit card · 30-day money back · Cancel monthly
Three situations you probably recognise.
Booking missed during check-in or breakfast
Between 8:00 and 10:00 AM you're juggling several guests and the laundry is in full swing. That's exactly when someone calls for a room next week. Voxori answers every call while you carry on with the guest in front of you.
Guests who call late in the evening
Reception isn't staffed 24/7, but bookings and arrival questions come in at all hours. Voxori works around the clock, takes the booking or arranges a late arrival — even at 11:30 PM.
Routine questions about breakfast, parking and pets
The same questions, every single day: 'Until what time is breakfast?', 'Is there parking?', 'Can I bring my dog?'. Voxori answers based on what you've set up, so you get that time back for the guests in the house.
Three steps. No second phone. No training needed.
Guest calls your hotel or B&B
Voxori answers from the very first ring with your property's name. It knows terms like room type, arrival, departure, single, double, breakfast included and late check-in.
Voxori checks your Google Calendar live
It asks for arrival date, departure date, number of guests and room type, checks whether a room is free and otherwise offers a different set of dates. It books the reservation straight into your calendar — no double bookings.
Confirmation by SMS or transfer
The guest immediately gets an SMS with the dates, number of guests and room type. Corporate bookings, groups or special requests Voxori transfers neatly to you. You can read the whole conversation back in your dashboard.
From first ring to confirmation — step by step.
A guest calls for a room while you're doing the check-in. Here's what happens — without you leaving the desk.
Answers within one second
Voxori answers as the reception of your hotel, welcoming and brisk in Dutch. No hold music, no voicemail.
Asks dates, guests and room type
Arrival to departure — Voxori counts the number of nights out loud — then how many guests and which room type: single or double.
Notes requests, promises nothing
Smoke-free, garden view or a high floor Voxori records as a request in the notes. It never guarantees a specific room or view — only the room type.
Checks availability live
Voxori checks live whether those nights are free and only mentions room types and prices that genuinely come from your data.
check_beschikbaarheid()Only reserves after agreement
One short summary with dates, guests and name, then Voxori records the reservation.
maak_reservering() · successSMS on its way
The guest immediately gets an SMS with the dates, room type and number of nights. You see the reservation in place and can read the conversation back later.
Cancellations, changes or refunds Voxori never fills in itself — those go to reception, just like groups, weddings, late check-in and pets that aren't listed. It never guesses at terms.
A call in the middle of a busy reception
It's Saturday morning. A guest calls to reserve a room for two people. The B&B owner is busy with breakfast and can't pick up.
Result: A reservation for 2 people was scheduled on the next available weekend, with an SMS confirmation sent right away.
A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.
One digital reception. Everything your phone asks.
Takes reservation requests 24/7, including outside reception hours
Checks room availability live and only books after confirmation — no double bookings
Immediately sends an SMS confirmation with the date, number of nights and number of guests
Automatically offers an alternative arrival date when the hotel or B&B is full
Answers common questions about facilities, check-in times and address/directions
Transfers to the owner for special requests or complaints
Optional: iDEAL deposit at booking to reduce no-shows
Every conversation is stored as a transcript in the dashboard for the owner
Not just appointments — a whole conversation mix.
Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.
Indicative split based on industry averages for an ai front office for hotels and b&bs — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.
Starter — from €99/mo + €299 one-time setup
- · 150 minutes of calls per month · suited to a small B&B or guesthouse
- · 7 days free · no credit card · cancel monthly
We're building this together with the first pioneers in your field.
We're looking for hotels and B&Bs to test the hotel template live with guidance. 30-day free pilot, personal support. Email rakesh@voxori.nl.
The questions we hear most.
Does Voxori understand hotel and B&B jargon?
Yes. The hotel template is trained on terms like arrival, departure, room type, double room, breakfast included, late check-in, no-show and parking. Specific room names or packages (e.g. 'garden suite', 'package deal') we add during setup.
How does Voxori handle cancellations or the cancellation policy?
Voxori never fills in cancellation terms or refunds itself — those are up to you. It notes the request and transfers it, or sends a callback note if you're closed. An actual change or cancellation you make in your own calendar.
Can I exclude corporate bookings or groups from AI handling?
Yes. Group bookings, corporate packages or weddings you can mark as 'humans only'. Voxori then asks for contact details and the nature of the request and transfers it or arranges a callback.
What happens when reception is closed or I'm on holiday?
You tick closure periods in your dashboard. Voxori then says no reservations are possible for that period, passes on the next available date and notes a callback request for matters that need to be handled in person.
Does Voxori work with my existing booking system (Booking.com, Mews, Cloudbeds)?
Today Voxori books directly into Google Calendar; a separate calendar you can sync with your PMS or channel manager. Direct integrations with Booking.com, Mews and Cloudbeds are on the roadmap — let us know which system you use.
Ready to never miss a room booking during check-in again?
Try Voxori free for 7 days on your hotel number. No credit card, live within 2 business days.
Voxori does more than pick up.
Let Voxori ask for a small iDEAL deposit on reservations — fewer empty slots.
Someone calls in English? Voxori switches along. One number, two languages.
A booking widget on your site, alongside what Voxori schedules by phone — in one calendar.