For your industry

AI front office for plumbers — answers, books visits, routes emergencies.

You're under a sink or up on a roof. The phone rings: 'I've got a leak, can you come today?' or 'My boiler's dead.' Voxori answers, notes the problem and the address, and books a visit. For a real emergency — water that keeps running — it transfers straight through.

Design goal: resolves 90% of calls herself

Start — €0 setup Try the demo

24/7 — no more voicemailOnly books after a live calendar checkEvery caller → an automatic contact cardFrom €79/mo — or €0.32/min · cancel monthly

€0 setup · 30-day money-back · Cancel monthly

Incoming · plumber00:12

Emergency leakAddress notedVisit booked

Visit — Tuesday 10:00

In your calendar · SMS sent

The cost of silence

Every missed call is a customer who dials the next number.

A transparent estimate for this industry, built on conservative averages you can adjust. It shows what staying unreachable costs you — not a Voxori promise.

Stop missing calls

What does it cost you?

One missed emergency call usually becomes a job for the next plumber — that one alone outweighs a month of Voxori.

Job values range from a washer replacement to a bathroom leak worth hundreds, so an average is meaningless — even one recovered job outweighs the monthly cost — adjust to your own numbers

Illustrative calculation based on industry averages — not a guarantee. The annual figure is the monthly amount × 12; your actual outcome depends on your own call volume, rates, and how many calls you currently miss.

At a glance

From ring to booked — here's the whole call.

Call comes in

24/7, no voicemail

Voxori picks up

natural Dutch

Emergency leak

Gets the request

Emergency leak

Checks your calendar

live, right now

Booked + SMS

In your calendar · SMS sent

One incoming call, handled automatically. Voxori only books for real after your go-ahead and a live calendar check — never a made-up promise.

Your whole front office

One contact — and every module runs along.

Not just a phone bot — Voxori runs the whole lifecycle for this industry. See which modules light up at each step, honestly labelled live or module.

Captures the request

Answers questionsLiveKnows your knowledge baseLiveLooks something up in your own system (order, file, balance)Module

Books the intake

Books in your calendarLive

Customers sort it out themselves too

Customers book & reschedule online themselvesLive

Or schedules a callback

Schedules a callbackLiveCalls back itself (service, not sales)Module

Logs everything

Logs in your CRMLiveSMS confirmationLiveRecording + searchable transcriptLive

Beyond the phone

Also on WhatsApp, email & DMModule

Transfers urgent matters — with context

Transfers to youLiveWarm handover — SMS with contextLiveFilters spam & cold callersLive

Green = live today · Module = add it separately (or included in Complete). Newer modules are switched on per customer during a guided start.

What we keep hearing

Three situations you probably recognise.

Hands in the water, phone ringing

You're elbow-deep in a blocked drain and the phone is going behind you. That missed caller is often a job that goes to the next plumber. Voxori answers every call.

Emergency callers in the middle of the night

A leak or a burst pipe won't wait until morning. Voxori answers 24/7, assesses whether it's really urgent and transfers a genuine emergency straight through.

Requests you miss during the day

While you're on a job, people call about a new tap, a boiler or a bathroom. Voxori takes the request and books a visit — even at 8pm.

How it works

Three steps. No second phone. No training needed.

Customer calls the plumberIncoming · plumber

Voxorilive check

Emergency leakAddress notedVisit booked

appointment booked

dashboardVisit — Tuesday 10:00

proof

main call typeEmergency — leak / flooding · 30%

industry logicOnly books after agreement

exception pathAnd a real emergency?

Customer calls the plumber

Voxori answers, asks what's going on — a leak, a blockage, no hot water or a planned job — and at which address.

Voxori books a visit or transfers

For an ordinary job Voxori books a visit in your calendar. For a real emergency (water still running, flooding) it transfers straight through — no appointment, no fuss.

Confirmation by SMS

The customer gets the date, time and address by SMS. You see the appointment with the problem in your calendar.

Start — €0 setup →

The whole call

From first ring to confirmation — step by step.

Someone calls about a leak while you're lying under a sink. Here's what happens — without you putting down your wrench.

Answer

Picks up promptly

Voxori introduces itself as the digital assistant of your firm, short and businesslike. No hold music, no voicemail.

Recognise

Hears what's going on

A leak, a blockage, no hot water or a planned job — Voxori recognises it and asks for the address.

Assess

Emergency or appointment — never a diagnosis

Is the water still running, or is a room flooding? Then Voxori transfers straight through. Otherwise it books a visit. It never names a price or a cause.

Calendar

Checks your schedule live

For an ordinary job Voxori offers two times that are genuinely free — never a time it makes up.

check_beschikbaarheid()

Confirm

Only books after agreement

Complaint, day, address and name in one sentence, then Voxori puts it in your calendar (Voxori Calendar or Google Calendar). Not before.

maak_afspraak() · success

Done

Confirmation on its way

The customer gets an SMS with the date, time and address. You see the booking and can read the conversation back later.

And a real emergency?

A burst pipe, a flooded cellar or a smell of gas won't wait for an appointment. Voxori recognises the urgency and transfers straight through to your emergency number — without running through a list of questions first.

Voxori's own CRM — now live

Every caller becomes a contact card with a timeline.

No integration, no manual work: after every call the caller is in your own Voxori CRM — timeline included. Voxori recognising a regular on the phone is built in anyway; this module is about what you get to see afterwards. You switch it on yourself in your portal. Prefer HubSpot or Pipedrive? Those connect too.

Start — €0 setup →

New contact card

Incoming · plumber

Timeline

Contact card created

Illustration of an auto-filled contact card — not real customer data.

How it sounds

A call about a leak under the sink

A customer calls about a leak under the kitchen tap. The plumber is under a bathroom floor on another job and can't pick up.

Incoming call

Voxori answers instantly

00:00

Voxori

Good afternoon, you're speaking with the digital assistant of De Vries Plumbing — I'm an AI. How can I help you?

Caller

Hi, I've got a leak under my kitchen tap. There's a bucket under it, but it keeps dripping.

Voxori

Sorry to hear it. Just to gauge how urgent it is: is the water actually running, or is it only dripping?

Caller

Just dripping — with that bucket I can manage for now.

Voxori

Good to know. Then I'll book a visit for it. What's the address the plumber should come to, and under what name?

Caller

12 Dorpsstraat in Bodegraven, under the name Van Dijk.

check_beschikbaarheid()

Voxori

Noted, Van Dijk. Let me check when we can come... tomorrow at ten works, or half past two in the afternoon — which suits you better?

Caller

Make it ten.

Voxori

Right. A leak under the kitchen tap, tomorrow at ten, 12 Dorpsstraat under the name Van Dijk — shall I lock it in?

Caller

Yes, please.

maak_afspraak() · done

Voxori

Booked — you'll get an SMS shortly with the date, time and address. See you tomorrow!

Visit — Tuesday 10:00

In your calendar · SMS sent

Played live — loops automatically

Result: Visit for the leak booked for tomorrow at 10:00 after a live calendar check; SMS confirmation with the address sent straight away. Had the water been actively running, Voxori would have transferred immediately.

A written example for illustration, translated from Dutch — not a recording of a real call. On the phone Voxori speaks Dutch. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.

Try it yourself

Chat with Voxori — like a real customer

This is the same booking brain as on the phone, set up for this industry. Ask for an appointment and watch it handle the whole conversation. You get 3 minutes — the clock starts at your first message. It's a demo — nothing is actually booked.

VoxoriAI · instant answers3:00

Demo — 3 minutes of test time, nothing is actually booked.

Hi! I answer the phone for this business. How can I help — book an appointment, or a question?

You're chatting with the same AI brain as on the phone. This is a demo: no real appointment is made.

New — live and opt-in

More than just picking up.

These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.

Safety-net mode — you keep answering yourself

Don't want to hand the phone straight to an AI? You don't have to. In safety-net mode your own phone rings first; if you don't pick up — under a sink, hands full — Voxori takes over seamlessly, before your voicemail does. That way you grow at your own pace from safety net to a full AI front office.

Missed-call SMS — no caller disappears unnoticed

If a caller couldn't be helped after all — say because all lines were busy — they automatically get a short, polite SMS letting them know their call was seen. You call back as soon as your hands are free, instead of never knowing someone rang.

What Voxori handles for you

One digital reception. Everything your phone asks.

Answers 24/7 — even when you're under a sink or an emergency caller rings at night

Tells callers right away that they're speaking with a digital assistant — honest and required

Assesses whether it's an emergency (running water, flooding) and transfers a genuine emergency straight through to you

Checks your calendar live and books a visit, automatically offering an alternative slot if the requested time is taken

Notes the problem and the address, and repeats the address to confirm it

Sends an instant SMS confirmation with the date, time and address to the customer

Never quotes a price, never diagnoses the cause and never promises it can be fixed over the phone

What does Voxori hear in your field?

Not just appointments — a whole conversation mix.

Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.

All conversation types →

Emergency — leak / flooding

30%

Transferred straight through

Book a visit (job / maintenance)

30%

Live in the calendar

Blockage / no hot water

20%

Problem + address noted

Price and quote questions

12%

Visit or callback

Other

Unknown type

Indicative split based on industry averages for ai front office for plumbers — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.

Pricing

From €79/mo — or pay per minute (€0.32)

Built-in price ceiling: you never pay more than Voxori Complete (€319/mo)

· Build your own (Base + modules) or all-in-one (Complete) · sole trader or small plumbing firm
· Never pay more than Voxori Complete (€319/mo), fully all-in
· €0 setup · excl. VAT · 30-day money-back · cancel monthly

Start — €0 setup →See all plans →

Pilot programme

We're building this together with the first pioneers in your field.

We're looking for plumbers and installation firms to run the template live with guidance. Personal guidance: we run a pilot call together before you go live, the first 7 days after go-live are free, and you get a 30-day money-back guarantee on your first payment. Email hallo@voxori.nl.

Be one of the first →Book a call →

Frequently asked

The questions we hear most.

Can Voxori give a price or a quote?

No. Voxori never quotes prices and never estimates repair costs. It notes the problem and the address and books a visit, or has you call back. What it costs, you decide on site.

What does Voxori do with an emergency leak?

Voxori assesses whether it's urgent. If water keeps running or there's flooding, it transfers straight through to your (emergency) number — no appointment, no delay. In doubt, it transfers.

Does Voxori diagnose the problem?

No. Where the leak comes from or why the boiler cut out, Voxori never says — you only see that on site. It notes the complaint and books a visit.

Does Voxori get the address right?

Yes. Voxori asks for and repeats the address to confirm it, and asks you to spell it out if in doubt. It appears in your dashboard and calendar.

Does Voxori book appointments in my calendar?

Yes, straight into your calendar (Voxori Calendar or Google Calendar), with the address and the complaint. It first checks live whether the slot is free.

Can I switch emergency transfers off outside office hours?

Yes. You set when Voxori transfers an emergency and when it only takes a callback. Outside your hours it can politely say when you're reachable.