For your industry
AI front office for physiotherapy — books patients in while you treat.
Your hands are on the patient and the phone rings. Voxori picks up, answers questions about opening hours and prices itself, and books intakes and follow-up appointments straight into your calendar — and transfers when there are warning signs such as radiating pain or numbness.
7 days free · No credit card · 30-day money back · Cancel monthly
Three situations you probably recognise.
Patient calls during a treatment
Your hands are on the patient and the phone rings behind you. Will they call back? Maybe. Maybe not. Voxori picks up right away and handles simple scheduling questions itself.
Enquiries that come in after hours
Many people call in the evening when they have complaints — exactly when the practice is closed. Voxori works 24/7 and can book the first intake appointment, even at 10 PM.
Follow-up appointments that fall through
Patients forget to call for a follow-up appointment. If the patient does call, Voxori books the follow-up right away — in the evening and at weekends too, with no waiting in line.
Three steps. No second phone. No training needed.
Patient calls the practice
Voxori picks up and asks for the name, phone number and the complaint. It distinguishes an intake (45 min) from a check-up (25 min) and suggests what fits.
Voxori books straight into your calendar
It checks your availability, offers 2-3 slots and books. With several therapists in the same practice: choose which calendar Voxori may use.
Confirmation by SMS
The patient gets an SMS with the date and time, optionally with a link to your intake form. You see the appointment in your calendar and can read the conversation back.
From first ring to confirmation — step by step.
Someone calls with back complaints. Voxori books the right appointment and watches for the red flags.
Answers as a practice assistant
Caring but level-headed, and immediately clear that it's the practice's digital assistant.
First time or follow-up?
An intake takes longer than a follow-up appointment — Voxori asks and picks the right duration.
Watch for warning signs — without judging
Radiating pain into an arm or leg, tingling or loss of strength? Voxori assesses nothing itself; it follows your transfer rules.
Checks your calendar live
Voxori offers suitable slots and notes a fixed therapist preference if there is one.
check_beschikbaarheid()Books the treatment
Once agreed, the appointment is in there, with the complaint and type attached.
maak_afspraak() · successSMS confirmation
The patient gets an SMS; you can review the appointment and the conversation.
Pain at night, loss of strength or tingling that doesn't add up? Voxori transfers — a human assesses such signals, not the AI.
A quick call between two treatments
A patient calls to make an appointment for knee complaints. The physiotherapist is in the middle of a treatment and can't pick up.
Result: Appointment booked straight into Google Calendar at the second offered slot, SMS confirmation sent with date, time and treatment type.
A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.
More than just picking up.
These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.
SMS appointment reminder — fewer no-shows
Follow-up appointments are most often simply forgotten. With the appointment reminder (opt-in) every booked patient automatically gets an SMS before the treatment — 24 hours ahead by default, adjustable yourself. If the appointment is cancelled, the reminder is withdrawn automatically. You track the drop in no-shows in your dashboard.
One digital reception. Everything your phone asks.
Picks up 24/7 — during treatments, breaks and after closing time too
Books intakes and follow-up treatments straight into Google Calendar, including the complaint description given by the caller
Checks live whether a slot is free and immediately offers an alternative when the schedule is full
Sends the patient an instant SMS confirmation with date, time and treatment type
Answers frequently asked questions about opening hours, address and which complaints you treat
Transfers to the therapist for acute complaints, doubtful cases or non-standard requests
Optional: sends a reminder SMS before the appointment to reduce no-shows
Every conversation is stored as a transcript in the dashboard, so you never have to ask anything twice
Not just appointments — a whole conversation mix.
Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.
Indicative split based on industry averages for ai front office for physiotherapy — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.
Starter — from €99/mo + €299 one-off setup
- · 150 call minutes per month · single-therapist practice
- · For group practices (>3 therapists): Professional (€299/mo) with multi-calendar
- · 7 days free · no credit card · cancel monthly
We're building this together with the first pioneers in your field.
We're looking for physiotherapists in South Holland to test the physio template live. 30-day free pilot, personal guidance. Email rakesh@voxori.nl.
The questions we hear most.
Is this GDPR-safe for patient data?
Yes. Servers are in Amsterdam (within the EEA), connections are encrypted and we sign a data processing agreement (DPA) with you. Voxori does not ask for medical diagnoses — only contact details and the nature of the complaint in general terms.
Can Voxori handle reimbursement questions?
To a limited extent. For general questions ('is physio covered by my basic insurance?') Voxori gives a general answer and refers the patient to their health insurer. Specific reimbursement questions are transferred to you.
Does it work with several therapists in one practice?
Voxori books into one shared calendar and notes for each appointment which therapist the patient wants. A separate calendar per therapist with automatic routing is on the roadmap — let us know if you need this.
What if a patient wants to cancel an appointment?
Voxori notes the cancellation and transfers to the practice; rescheduling or cancelling in the calendar is something you do yourself. Automatic cancellation is on the roadmap.
Can Voxori proactively schedule repeat appointments?
Proactive recall/call-back cycles (calling patients yourself for a follow-up) are on the roadmap. What is live: every booked appointment gets — if you switch this on — an automatic SMS reminder in advance, withdrawn automatically on cancellation. And if a patient calls for a follow-up appointment, Voxori books it right away.
Ready to book patients in while you treat?
Try Voxori free for 7 days on your practice number. GDPR-proof, live within 2 working days, with a data processing agreement.
Voxori does more than pick up.
Let Voxori ask for a small iDEAL deposit on reservations — fewer empty slots.
Someone calls in English? Voxori switches along. One number, two languages.
A booking widget on your site, alongside what Voxori schedules by phone — in one calendar.