For your industry

AI front office for physiotherapy — books patients in while you treat.

Your hands are on the patient and the phone rings. Voxori picks up, answers questions about opening hours and prices itself, and books intakes and follow-up appointments straight into your calendar — and transfers when there are warning signs such as radiating pain or numbness.

Design goal: resolves 90% of calls herself

Start — €0 setup Try the demo

24/7 — no more voicemailOnly books after a live calendar checkEvery caller → an automatic contact cardFrom €79/mo — or €0.32/min · cancel monthly

€0 setup · 30-day money-back · Cancel monthly

Physiotherapist examining a patient's leg

Incoming · physiotherapy practice00:12

Intake or follow-upFixed therapistWatch for red flags

Intake — Monday 10:15 AM

In calendar · SMS sent

The cost of silence

Every missed call is a customer who dials the next number.

A transparent estimate for this industry, built on conservative averages you can adjust. It shows what staying unreachable costs you — not a Voxori promise.

Stop missing calls

What does it cost you?

± €9,480per year in missed patients

≈ €790 per month

~18 missed calls per month × €110 value of a new patient starting a treatment plan × 40% that book — adjust to your own numbers

Illustrative calculation based on industry averages — not a guarantee. The annual figure is the monthly amount × 12; your actual outcome depends on your own call volume, rates, and how many calls you currently miss.

At a glance

From ring to booked — here's the whole call.

Call comes in

24/7, no voicemail

Voxori picks up

natural Dutch

Intake or follow-up

Gets the request

Intake or follow-up

Checks your calendar

live, right now

Booked + SMS

In calendar · SMS sent

One incoming call, handled automatically. Voxori only books for real after your go-ahead and a live calendar check — never a made-up promise.

Your whole front office

One contact — and every module runs along.

Not just a phone bot — Voxori runs the whole lifecycle for this industry. See which modules light up at each step, honestly labelled live or module.

Answers & handles it

Answers questionsLiveKnows your knowledge baseLiveLooks something up in your own system (order, file, balance)Module

Books the appointment

Books in your calendarLive

Confirms & reminds

SMS confirmationLiveAppointment reminderLive

Customers sort it out themselves too

Customers book & reschedule online themselvesLive

Fills cancellations

Waitlist + auto-fillModule

Follows up

Review requestModuleRecall reminderModule

Beyond the phone

Also on WhatsApp, email & DMModule

Protects & records

Filters spam & cold callersLiveTransfers to youLiveWarm handover — SMS with contextLiveLogs in your CRMLiveRecording + searchable transcriptLive

Green = live today · Module = add it separately (or included in Complete). Newer modules are switched on per customer during a guided start.

What we keep hearing

Three situations you probably recognise.

Patient calls during a treatment

Your hands are on the patient and the phone rings behind you. Will they call back? Maybe. Maybe not. Voxori picks up right away and handles simple scheduling questions itself.

Enquiries that come in after hours

Many people call in the evening when they have complaints — exactly when the practice is closed. Voxori works 24/7 and can book the first intake appointment, even at 10 PM.

Follow-up appointments that fall through

Patients forget to call for a follow-up appointment. If the patient does call, Voxori books the follow-up right away — in the evening and at weekends too.

How it works

Three steps. No second phone. No training needed.

Patient calls the practiceIncoming · physiotherapy practice

Voxorilive check

Intake or follow-upFixed therapistWatch for red flags

appointment booked

dashboardIntake — Monday 10:15 AM

proof

main call typeAppointments (intake + treatment) · 45%

industry logicBooks the treatment

exception pathAnd with red flags?

Patient calls the practice

Voxori picks up and asks for the name, phone number and the complaint. It distinguishes an intake (45 min) from a check-up (25 min) and suggests what fits.

Voxori books straight into your calendar

It checks your availability, offers 2-3 slots and books. With several therapists in the same practice: choose which calendar Voxori may use.

Confirmation by SMS

The patient gets an SMS with the date and time, optionally with a link to your intake form. You see the appointment in your calendar and can read the conversation back.

Start — €0 setup →

The whole call

From first ring to confirmation — step by step.

Someone calls with back complaints. Voxori books the right appointment and watches for the red flags.

Pick up

Answers as a practice assistant

Caring but level-headed, and immediately clear that it's the practice's digital assistant.

Recognise

First time or follow-up?

An intake takes longer than a follow-up appointment — Voxori asks and picks the right duration.

Flag

Watch for warning signs — without judging

Radiating pain into an arm or leg, tingling or loss of strength? Voxori assesses nothing itself; it follows your transfer rules.

Calendar

Checks your calendar live

Voxori offers suitable slots and notes a fixed therapist preference if there is one.

check_beschikbaarheid()

Confirm

Books the treatment

Once agreed, the appointment is in there, with the complaint and type attached.

maak_afspraak() · success

Done

SMS confirmation

The patient gets an SMS; you can review the appointment and the conversation.

And with red flags?

Pain at night, loss of strength or tingling that doesn't add up? Voxori transfers — a human assesses such signals, not the AI.

Voxori's own CRM — now live

Every caller becomes a contact card with a timeline.

No integration, no manual work: after every call the caller is in your own Voxori CRM — timeline included. Voxori recognising a regular on the phone is built in anyway; this module is about what you get to see afterwards. You switch it on yourself in your portal. Prefer HubSpot or Pipedrive? Those connect too.

Start — €0 setup →

New contact card

Incoming · physiotherapy practice

Timeline

Contact card created

Illustration of an auto-filled contact card — not real customer data.

How it sounds

A quick call between two treatments

A patient calls to make an appointment for knee complaints. The physiotherapist is in the middle of a treatment and can't pick up.

Incoming call

Voxori answers instantly

00:00

Voxori

Good afternoon, you're speaking with the digital assistant of Jansen Physiotherapy — I'm an AI. How can I help you?

Caller

Hi, I'd like to make an appointment. I've had trouble with my knee for a while now, I think it's something with my meniscus.

Voxori

I'd be happy to help you with an appointment. For a first session with knee complaints we usually book an hour-long intake. Do you have a preference for a day or time?

Caller

Preferably Thursday afternoon, sometime after two.

check_beschikbaarheid()

Voxori

Let me just check the calendar... Thursday 19 June at 2:00 PM is unfortunately already taken. I do have room at 3:30 PM or Friday morning at 9:00 AM. Which suits you better?

Caller

Thursday at 3:30 PM then, that's fine.

maak_afspraak() · done

Voxori

I've booked that: Thursday 19 June at 3:30 PM, intake for knee complaints at Jansen Physiotherapy. You'll get an SMS confirmation shortly. Any other questions?

Caller

No, that's all. Thank you.

Voxori

You're welcome. See you Thursday!

Intake — Monday 10:15 AM

In calendar · SMS sent

Played live — loops automatically

Result: Appointment booked straight into your calendar at the second offered slot, SMS confirmation sent with date, time and treatment type.

A written example for illustration, translated from Dutch — not a recording of a real call. On the phone Voxori speaks Dutch. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.

Try it yourself

Chat with Voxori — like a real customer

This is the same booking brain as on the phone, set up for this industry. Ask for an appointment and watch it handle the whole conversation. You get 3 minutes — the clock starts at your first message. It's a demo — nothing is actually booked.

VoxoriAI · instant answers3:00

Demo — 3 minutes of test time, nothing is actually booked.

Hi! I answer the phone for this business. How can I help — book an appointment, or a question?

You're chatting with the same AI brain as on the phone. This is a demo: no real appointment is made.

New — live and opt-in

More than just picking up.

These modules are off by default — you switch them on yourself in your customer portal and decide the settings. No surprises for your callers.

SMS appointment reminder — fewer no-shows

Follow-up appointments are most often simply forgotten. With the appointment reminder (opt-in) every booked patient automatically gets an SMS before the treatment — 24 hours ahead by default, adjustable yourself. If the appointment is cancelled, the reminder is withdrawn automatically. You track the drop in no-shows in your dashboard.

What Voxori handles for you

One digital reception. Everything your phone asks.

Picks up 24/7 — during treatments, breaks and after closing time too

Books intakes and follow-up treatments straight into your calendar, including the complaint description given by the caller

Checks live whether a slot is free and immediately offers an alternative when the schedule is full

Sends the patient an instant SMS confirmation with date, time and treatment type

Answers frequently asked questions about opening hours, address and which complaints you treat

Transfers to the therapist for acute complaints, doubtful cases or non-standard requests

Optional: sends a reminder SMS before the appointment to reduce no-shows

Every conversation is stored as a transcript in the dashboard, so you never have to ask anything twice

What does Voxori hear in your field?

Not just appointments — a whole conversation mix.

Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.

All conversation types →

Appointments (intake + treatment)

45%

Live in calendar

Insurance and reimbursement

20%

From your physio template

Complaint or pain triage

15%

Transfer on acute complaints

Changes

10%

Customer needs to reschedule

Call-back requests

10%

Practice owner calls back

Indicative split based on industry averages for ai front office for physiotherapy — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.

Pricing

From €79/mo — or pay per minute (€0.32)

Built-in price ceiling: you never pay more than Voxori Complete (€319/mo)

· Build your own (Base + modules) or all-in-one (Complete) · single-therapist practice
· Never pay more than Voxori Complete (€319/mo), fully all-in
· €0 setup · excl. VAT · 30-day money-back · cancel monthly

Start — €0 setup →See all plans →

Pilot programme

We're building this together with the first pioneers in your field.

We're looking for physiotherapists in South Holland to test the physio template live. Personal guidance: we run a pilot call together before you go live, the first 7 days after go-live are free, and you get a 30-day money-back guarantee on your first payment. Email hallo@voxori.nl.

Be one of the first →Book a call →

Frequently asked

The questions we hear most.

Is this GDPR-safe for patient data?

Yes. Servers are in Amsterdam (within the EEA), connections are encrypted and we sign a data processing agreement (DPA) with you. Voxori does not ask for medical diagnoses — only contact details and the nature of the complaint in general terms.

Can Voxori handle reimbursement questions?

To a limited extent. For general questions ('is physio covered by my basic insurance?') Voxori gives a general answer and refers the patient to their health insurer. Specific reimbursement questions are transferred to you.

Does it work with several therapists in one practice?

Voxori books into one shared calendar and notes for each appointment which therapist the patient wants. A separate calendar per therapist with automatic routing is on the roadmap — let us know if you need this.

What if a patient wants to cancel an appointment?

Voxori notes the cancellation and transfers to the practice; rescheduling or cancelling in the calendar is something you do yourself. Automatic cancellation is on the roadmap.

Can Voxori proactively schedule repeat appointments?

Proactive recall/call-back cycles (calling patients yourself for a follow-up) are still running as a pilot at the first practices — ask about it during onboarding if you'd like to join. What is live today: every booked appointment gets — if you switch this on — an automatic SMS reminder in advance, withdrawn automatically on cancellation. And if a patient calls for a follow-up appointment, Voxori books it right away.

What's the difference with an answering service for a physiotherapy practice?

An answering service picks up and passes on a message; you still have to call back to schedule it. Voxori books the intake or follow-up appointment straight into your calendar, knows the difference between an intake and a check-up, and works under a data processing agreement — for one flat monthly fee.