For your industry
AI front office for psychologists — answers while you're in session.
You're in session with a client. Someone calls with 'How long is the waiting list?' or 'Do I need a referral?' — Voxori answers it straight away herself. She schedules intakes and follow-ups in your calendar and discreetly forwards a crisis to you or your locum or crisis number.
7 days free · No credit card · 30-day money back · Cancel monthly
Three situations you probably recognise.
In session, the phone out of reach
During a consultation you can't pick up — and you don't want to. But that's exactly when someone calls who has just worked up the courage. If they get voicemail, the threshold to call back is often too high. Voxori takes every call calmly.
Enquiries that come in outside office hours
Many people call in the evening or at the weekend, at the moment they're struggling the most. If the practice is closed, they look elsewhere or give up. Voxori is there 24/7, takes down contact details and schedules an intake in the next free slot.
Waiting-list questions that take up time
Almost every caller asks the same thing: how long is the waiting list, do I need a referral, does my insurer cover it. Voxori answers those standard questions from your own wording and only schedules when the caller wants to go ahead — leaving you time for your clients.
Three steps. No second phone. No training needed.
Caller reaches the practice
Voxori answers calmly and professionally, asks for the name and phone number and, in general terms, what it's about (intake, follow-up, waiting-list question). No diagnosis, no questions about the content.
Voxori checks your Google Calendar live
For an intake (often 60 or 90 min) or a follow-up, Voxori picks the right time block, offers 2-3 slots and books directly in your calendar. At signs of a crisis she forwards according to your protocol — 113 or your locum number.
Confirmation by SMS
The client gets an SMS with the date, time and optionally a link to your registration form or the referral information. You see the appointment in your calendar and can listen back to the whole conversation in your dashboard.
From first ring to confirmation — step by step.
Someone is seeking help for the first time and hesitates on the phone. Voxori schedules calmly and discreetly — without asking what's going on.
Answers calmly and discreetly
Voxori introduces herself as the digital assistant of your practice, in calm Dutch. No voicemail, no hold music — just someone on the line.
Intake or follow-up
Voxori asks whether it's a first intake or a follow-up, and for whom. She never asks what is wrong with someone.
Only schedules, doesn't treat
No diagnosis, no advice, no reassurance. At a crisis signal Voxori forwards immediately and mentions 113.
Checks the calendar live
Given a specific day, Voxori looks in the calendar, with the requested clinician if relevant, and offers two genuine slots.
check_beschikbaarheid()Only books after agreement
One short summary — intake, day, time, name — then Voxori sets the appointment down in the client's name.
maak_afspraak() · successConfirmation on its way
The client gets an SMS with the day and time. You see the appointment in your calendar and read the conversation back later at your leisure.
At any crisis signal Voxori interrupts the scheduling, forwards immediately and points to 113. Coverage, insurance or a complaint about a clinician go neatly to the right colleague — she never pretends to handle it herself.
Scheduling an intake between two sessions
A psychologist has an intake scheduled and can't answer the phone. A new client calls for the first time to schedule an intake conversation.
Result: Intake conversation booked for Thursday 26 June 10:00 after a successful calendar check; an alternative slot was offered and an SMS confirmation sent.
A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.
One digital reception. Everything your phone asks.
Answers 24/7 while you're in session — no missed calls from new clients
Books intakes and follow-up conversations directly in your Google Calendar, without double-booking
Sends an SMS confirmation straight away with the date and time of the intake or treatment session
Automatically offers an alternative slot if the requested time is already taken
Answers common questions about your approach, referrals and how to reach the practice
Forwards to you in crisis-like situations, complaints or special requests for help
Optional reminder SMS before the appointment to reduce no-shows for intakes
Every conversation is in the dashboard as a transcript, so you can read back what was discussed
Not just appointments — a whole conversation mix.
Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.
Indicative split based on industry averages for ai front office for psychologists — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.
Starter — from €99/mo + €299 one-off setup
- · 150 minutes of conversation per month · suited to the small psychology practice
- · 7 days free · no credit card · cancel monthly
We're building this together with the first pioneers in your field.
We're looking for psychology practices to test the psychologist template live with guidance. 30-day free pilot, personal support. Email rakesh@voxori.nl.
The questions we hear most.
Does Voxori understand the jargon of a psychology practice?
Yes. The template is trained on terms like intake, follow-up, treatment programme, EMDR, CBT, referral and excess. For specific methods you offer, we add these during setup, so Voxori recognises an enquiry and picks the right time block.
How does Voxori handle a caller in crisis?
Voxori gives no advice, no triage and makes no diagnosis. At signs of a crisis she forwards immediately to the number you set — your locum number, your own mobile or 113 Suicide Prevention. You decide the protocol; Voxori follows it strictly.
Can I exclude certain enquiries from AI handling?
Yes. First enquiries, complex cases or clients without a referral can be marked as 'handled by a person only'. Voxori then takes down contact details, says that you'll call back personally and sends you a note in the dashboard.
What happens when the practice is closed?
Voxori works around the clock. When the practice is closed she states the next open day, schedules an intake in a free slot or logs a call-back request. At signs of a crisis the forwarding protocol stays active, even at night and at the weekend.
Is this GDPR-proof for client data?
Yes. Servers in Amsterdam (within the EEA), encrypted connections and a data processing agreement that we sign with you. Voxori only asks what's needed to schedule — no details of the complaint, no medical details. On request, all data from a caller can be deleted.
Ready to never miss an enquiry as a psychologist again?
Try Voxori free for 7 days on your practice number. Discreet, GDPR-proof and with a data processing agreement, live within 2 working days.
Voxori does more than pick up.
Let Voxori ask for a small iDEAL deposit on reservations — fewer empty slots.
Someone calls in English? Voxori switches along. One number, two languages.
A booking widget on your site, alongside what Voxori schedules by phone — in one calendar.