For your industry
AI front office for the dental lab — takes orders 24/7.
You're at the press when a dentist calls about an impression coming in for the next morning. Voxori notes the practice name, patient and type of work — ready for your working day. If a patient calls about a broken clasp with a sharp edge, Voxori asks carefully and forwards straight to your emergency line, not into your calendar.
7 days free · No credit card · 30-day money back · Cancel monthly
Three situations you probably recognise.
A practice calls in the middle of a job
You're just busy waxing up or polishing. The assistant of a regular dentist calls to announce an impression or order a crown. If you don't pick up, the order is delayed or goes to another lab. Voxori takes the call, notes the patient name, clinician and type of work, and adds it to your open orders.
A patient calls with a broken denture
A panicked patient with a snapped clasp or sharp edge calls — sometimes referred by the dentist, sometimes directly. Voxori gives no repair advice but recognises the urgency, forwards to you or schedules a repair pick-up if that's how you want it.
Orders that come in during the evening
Practices often work until 6:00 PM and still want to place the order. If the lab is closed, it stays stuck until tomorrow. Voxori works 24/7 and notes the order with all the details, ready for the next working day.
Three steps. No second phone. No training needed.
A practice or patient calls the lab
Voxori answers within one second. Asks: which practice, which patient, which type of work (crown, bridge, frame, denture, night guard) and the requested delivery date. For patients: name, complaint and referring dentist.
Voxori schedules or logs the order
An impression pick-up or work delivery Voxori schedules straight into your Google Calendar. A new order comes in neatly as an order note in your dashboard, with patient name, clinician, material request and deadline.
Confirmation by SMS
The practice assistant or patient gets an SMS straight away with what's been noted and the scheduled date. You see the order in your dashboard and can read the whole conversation back later.
From first ring to confirmation — step by step.
A patient calls about a broken denture while you're working on a job. Here's what happens — without you putting your tools down.
Answers within one second
Voxori answers as the front desk of your lab, warm with a patient and businesslike with a dentist. No hold music, no voicemail.
Asks whether it's sharp or bleeding
With a broken job Voxori shows brief sympathy and asks whether there's a sharp edge or whether the gum is bleeding. With a dentist: practice and patient name.
Notes the name, gives no advice
Who the appointment is for, and what for. On material, shade or fit Voxori makes no statement — and she never checks herself whether a job is already finished.
Checks your calendar live
Voxori looks live in your calendar and offers two concrete slots from the result for a repair or fitting appointment.
check_beschikbaarheid()Books only after agreement
One short summary with the work, time and name, then Voxori puts the appointment in your calendar.
maak_afspraak() · successSMS out the door
The patient or practice gets an SMS straight away with the day, time and subject. You see the appointment in place and read the conversation back later.
A sharp edge, bleeding gums or a lot of pain is an emergency — Voxori doesn't schedule but forwards straight away. A complaint about an earlier job, a material question or whether something is already finished also go to the technician.
A call between jobs in the lab
A dentist calls the dental lab for an appointment to discuss a crown. The owner is at the milling machine and can't pick up.
Result: Consultation appointment booked for 26 June at 2:30 PM after a calendar check; SMS confirmation sent to the caller.
A written example for illustration — not a recording of a real call. Voxori states at the start that it is the digital assistant and only confirms an appointment after the calendar has been checked live.
One digital reception. Everything your phone asks.
Answers 24/7 when dentists or clinics call, also outside lab opening hours
Books consultation and fitting appointments straight into the calendar, after a live availability check
Automatically offers an alternative time if the requested slot is already taken
Sends an SMS confirmation straight away with the date, time and type of appointment to the caller
Answers common questions about lead times, materials and the lab's way of working
Forwards to the technician or owner for technical questions about constructions or complaints
Every conversation sits as a transcript in the dashboard, so nothing gets lost
Optional reminder SMS before the appointment to reduce no-shows
Not just appointments — a whole conversation mix.
Voxori covers six conversation types that come back every day. Below is the typical split we hear in your field — so you recognise which part of your day Voxori takes over from tomorrow.
Indicative split based on industry averages for ai front office for the dental lab — your own mix will differ. We measure your own split in your dashboard once Voxori is running for you.
Starter — from €99/mo + €299 one-off setup
- · 150 minutes of conversation per month · suited to the small dental lab
- · 7 days free · no credit card · cancel monthly
We're building this together with the first pioneers in your field.
We're looking for dental labs to test the dental technician template live with guidance. 30-day free pilot, personal support. Email rakesh@voxori.nl.
The questions we hear most.
Does Voxori understand a dental lab's jargon?
Yes. The template is trained on terms like crown, bridge, frame, full denture, night guard, implant suprastructure, impression, bite registration and shade selection. Materials you specifically work with (zirconia, e.max, PMMA) we add during setup so the order sheet is correct.
How does Voxori handle a patient calling about a broken denture or sharp edge?
Voxori gives no repair or material advice — that's between you and the dentist. With a broken clasp, loose crown or painful edge she recognises the urgency and forwards to your mobile, or schedules a repair pick-up according to your rules. A patient who hasn't yet seen a dentist she refers back to their own dentist.
Can I exclude certain orders or services from AI handling?
Yes. Complex implant work, new client practices or jobs above a certain value you can mark as 'humans only'. Voxori then logs the request and sends you a call-back request, instead of scheduling an appointment herself.
What happens when the lab is closed (evening, weekend, holiday)?
Voxori works 24/7. Outside opening hours she takes orders neatly and logs them for the next working day. Holiday periods you tick in your dashboard — Voxori then announces the next open day and the final deadline for delivery.
Is this GDPR-safe — there are patient names in the orders?
Yes. Servers are in Amsterdam (within the EEA), connections are encrypted, and we sign a data processing agreement with you. Voxori only asks for what's needed to identify the order (patient name, clinician, type of work) — no medical history. On request you can have a specific caller's data deleted.
Ready to never miss a lab order at the bench again?
Try Voxori free for 7 days on your lab number. GDPR-proof, with a data processing agreement, live within 2 working days.
Voxori does more than pick up.
Let Voxori ask for a small iDEAL deposit on reservations — fewer empty slots.
Someone calls in English? Voxori switches along. One number, two languages.
A booking widget on your site, alongside what Voxori schedules by phone — in one calendar.